unnecessary angst

some call me picky. some call me critical. some say i complain a lot. some say i am being difficult. some don't understand.

it is easy to just close my eyes and move away. to not patronise a shop with poor service or to ignore something that is not right. everybody does it all the time. isn't it easier to ignore the whining child then to spend a little time to talk to him, understand why he is acting that way? isn't it safer to ignore the cries and shouts in the middle of the night then to face up to the potential wife-killer? isn't it less complicated to avoid the source of the problem?

but where will we be? where will we end up? comfortable in our mediocrity, excelling in elusion. in the kingdom of the blind, the one eyed man is king. perhaps that is the very core to the problems in our country, in our society; people are indifferent, people are apathetic.

i want an improvement in the way things work. i want the society to move forward. i want mankind to always strive to be better, not give excuses to stay in the present. facing the problem head on involves a lot of aggression, a lot of time wasted, a lot of effort, and at the end of the day one questions if it is even worth it. but how many people can you find that actually cares? that will actually spend a part of their valuable and very limited time to care enough to do something about improving, be it an organisation, a person, a family, a system or an idea.

everywhere i go i have ideas and suggestions on ways to improve their services, their merchandise, their system. so much so that i jokingly said i should print my own comment cards and just leave it wherever i go, since some organisations do not provide it. i want to highlight to them what they are lacking, what they cannot see with their own eyes, what they are not aware of, perhaps because they are too involved in the matter or merely too busy. or maybe they have just lost touched with the grass root.

burger king did not serve pepsi light until i drew their attention to the fact that they have forgotten diabetes is one of the number one killers for our nation and that a big proportion of their customers are actually diabetic. i like to think that it was my comment card that made them opened their eyes as the diet version of soft drinks was available soon after, or perhaps it was just a sign of the times. :p yoshinoya took note of my complaint and hopefully patrons whose family members are already waiting in queue to buy food don't have to give up their hard earned table in favour of those with food in hand. i wouldn't know of course, as i am still offended and refused to return to patronise their outlet. i am no holy mother teresa, i can be altruistic and petty at the same time. it is something i juggle best.

i don't complain out of spite. i don't throw tantrums and trash around on the floor like the citizens of china. i don't shout and scream when i let them know something is not right. but i do have a very high level of expectation. they are called the service industry for a reason.

am i wrong? am i being troublesome? am i helping the society? or am i justifying my actions with a benevolent excuse. perhaps it is just a matter of perspective. i am who i am. it is not a life that is easy to live, or a road that is easy to walk. i don't know why i make things so difficult for myself sometimes, i can just walk away with a smile and never return. but where will we be? where will we end up?